Terms of service

1. Quality Assurance

All equipment sold by our company is sourced from top-tier manufacturers, ensuring superior quality, durability, and efficiency to help users operate effectively and maximize profitability. Every product undergoes rigorous calibration and quality checks before leaving the factory, guaranteeing reliable performance upon delivery.

2. Return & Exchange Policy

Since our equipment is large and heavy, all sales are final, and returns are not accepted. Please carefully confirm the product specifications and requirements before purchasing.

3. After-Sales Service

  • Usage Guidance: If you encounter any issues while using the equipment, we provide video support to assist with proper operation.
  • Warranty Period: A 1-year or 2-year warranty is provided for all equipment, depending on the purchase agreement.
  • Replacement Parts:
    • During the warranty period: We offer free replacement parts for non-human-induced malfunctions.
    • After the warranty expires: Customers can still purchase replacement parts, as we guarantee lifetime availability.
  • On-Site Maintenance: If on-site service is required, we offer paid repair services. Please contact us for pricing details.

4. Purchase Notice

  1. As the equipment is a professional industrial product, please ensure that you fully understand its specifications and suitability before purchasing.
  2. All equipment complies with industry standards and undergoes strict factory inspections to guarantee quality.
  3. Please retain the product manual after purchase and follow the correct operating procedures to ensure optimal performance.

5. Disclaimer

  1. Damages caused by human error, improper operation, or failure to follow the user manual are not covered under warranty.
  2. Any transportation damage due to logistics should be checked upon receipt, and customers should contact us immediately.
  3. As industry technology evolves, we reserve the right to adjust product specifications, features, and after-sales policies. However, this will not affect warranty rights for already purchased products.